Return & Refund Policy
Your satisfaction is our top priority. If something isn’t right with your order, we’re here to help with an easy and fair return process.
✅ Return Eligibility
You can request a return or exchange if:
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You received a damaged, defective, or incorrect item
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Your item is unused, in original packaging, and returned within 7 days of delivery
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You have proof of purchase (order number or receipt)
Note: We do not accept returns for items damaged due to misuse, wear & tear, or after 7 days of delivery.
🔄 How to Request a Return
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Email us at mianbusiness121@gmail.com or Phone/WhatsApp: +92 3164397880 within 7 days of receiving your item
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Include your order number and clear photos/videos of the issue
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Our support team will respond within 24–48 hours with the next steps
💰 Refund Process
Once your return is approved and received:
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A refund or store credit will be issued within 3–7 working days
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Refunds are processed to your original payment method (or via bank transfer for COD orders)
🚚 Return Shipping
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If the return is due to our error (wrong, damaged, or defective item), we’ll cover the return shipping cost
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If it’s a change of mind or customer-side issue, return shipping will be the buyer’s responsibility
For any issues, please contact our support team — we're always ready to help.
📧 Email: mianbusiness121@gmail.com or Phone/WhatsApp: +92 3164397880
Thank you for choosing MianStore!