Return & Refund Policy

Your satisfaction is our top priority. If something isn’t right with your order, we’re here to help with an easy and fair return process.

✅ Return Eligibility

You can request a return or exchange if:

• You received a damaged, defective, or incorrect item

• Your item is unused, in original packaging, and returned within 7 days of delivery

• You have proof of purchase (order number or receipt)

Note: We do not accept returns for items damaged due to misuse, wear & tear, or after 7 days of delivery.

🔄 How to Request a Return

1. Email us at mianbusiness121@gmail.com or  Phone/WhatsApp: +92 3164397880  within 7 days of receiving your item

2. Include your order number and clear photos/videos of the issue

3. Our support team will respond within 24–48 hours with the next steps

💰 Refund Process

Once your return is approved and received:

• A refund or store credit will be issued within 3–7 working days

• Refunds are processed to your original payment method (or via bank transfer for COD orders)

🚚 Return Shipping

• If the return is due to our error (wrong, damaged, or defective item), we’ll cover the return shipping cost

• If it’s a change of mind or customer-side issue, return shipping will be the buyer’s responsibility

For any issues, please contact our support team — we're always ready to help.

📧 Email: mianbusiness121@gmail.com  or Phone/WhatsApp: +92 3164397880

Thank you for choosing MianStore!